Shipping policy
Shipping Policy – FitMassager
Effective Date: February 19, 2026
1. Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Most locations |
| Expedited Shipping | 2–5 business days | Faster delivery for an extra fee |
| International Shipping | 10–20 business days | May vary by country, customs may apply |
Delivery times are estimates and may vary due to weather, customs, or courier delays.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your location and chosen method.
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Occasionally, promotions may include free shipping – check our website for details.
4. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your package on the carrier’s website for real-time updates.
5. Lost or Damaged Packages
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FitMassager is not responsible for lost packages due to incorrect shipping addresses.
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If your package arrives damaged, please contact us within 7 days at fitmassager@outlook.com with photos of the damage.
6. Contact Us
For questions about shipping or delivery, email us at:
fitmassager@outlook.com
💡 Shopify Tip:
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Copy this directly to Shopify → Settings → Legal → Shipping Policy
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You can also create a Shipping Information page linked in the footer for transparency
If you want, I can also create a short, customer-friendly version for product pages like:
“Fast shipping! Most orders delivered within 5–10 business days. Track your order with the link in your email. Contact: fitmassager@outlook.com”
Do you want me to make that short version too?